Customer Service Sales Representative at African Things

Job Description:

• As an experienced Sales Administrative Assistant, you will play a crucial role in driving sales and promoting our products in both online and physical retail settings.
• Additionally, you will engage with supermarkets and corporate establishments to market and sell souvenirs.

Responsibilities:

•  Develop and implement sales strategies to achieve revenue targets for online and physical retail channels.
• Create and maintain relationships with key clients, including supermarkets and corporate clients, to promote and sell souvenirs.
• Conduct market research to identify opportunities, analyze competitor activities, and stay updated with industry trends.
• Collaborate with the marketing team to create engaging promotional materials and campaigns for both online and offline channels.
• Plan and execute sales presentations, product demonstrations, and negotiations with potential clients.
• Monitor sales performance, prepare sales reports, and provide insights to improve sales effectiveness.
• Coordinate with logistics and operations teams to ensure timely delivery and fulfillment of orders.
• Participate in industry events, trade shows, and networking activities to expand business opportunities.
• Stay updated with product knowledge, pricing, and market trends to provide accurate information to clients and customers.
• Provide excellent customer service and address customer inquiries, feedback, and concerns promptly.

Essential skill

• Good use and knowledge of WhatsApp business
• Excellent communication skills