Customer Care Representative at B'quins Solution Limited

Working Days: Mondays to Sunday (a day Off)
Working Hours: Mondays to fridays (9am-8pm) Sunday (12pm-8pm)
Gender: Preferably Females due to Job role

Responsibilities

• Answering questions about a company's products or services.
• Processing orders and transactions.
• Resolving issues
• Delivering information about a company's offerings.
• Providing proactive customer outreach.
• Handling customer complaints.
• Collecting and analyzing customer feedback.
• Greet, communicate with and welcome guests
• Answer all the customers' questions and address their complaints
• Answer all incoming calls, redirect them when needed
• Receive letters, packages and send them to appropriate destination
• Prepare and manage outgoing mail
• Check, sort and forward emails
• Monitor office supplies
• Make supply orders when needed
• Monitor and update records and files
• Monitor and log office expenses and costs

Qualifications

• NCE / OND / HND