Credit Control Specialist at Eskimi

Description

• Eskimi is now looking for a dynamic Finance team member to manage credit and collections in Nigeria, parts of Africa, and other regions. This role is based in our Lagos office.

What You'll Do

• Proactively communicate with clients (local and international) to follow up on outstanding invoices.
• Implement efficient strategies to recover payments while adhering to company policies and maintaining professionalism.
• Build and maintain strong relationships with clients to ensure ongoing collaboration.
• Payment allocations and recording all activities on the Collection Report.
• Collaborate with internal teams to resolve disputes or discrepancies in payments.
• Monitor payment schedules, prepare collection reports, and meet monthly collection targets.
• Ensure compliance with international and local regulations in all payment collection processes.
• Any job-related tasks assigned by the line manager.

Requirements

• Bachelor's Degree in Business Administration, Finance, or a related field.
• Empathy and Professionalism: Ability to balance firmness with understanding to maintain client relationships.
• Cultural Sensitivity: Experience working with diverse international clients and respecting cultural nuances.
• Proven experience in debt collection, ideally within a debt collection agency or related field.
• Familiarity with international payment collection processes and regulations.
• Excellent verbal and written communication skills in English. Additional language skills are a plus.
• Strong negotiation and persuasion skills.
• Detail-oriented with a high degree of accuracy in record-keeping and reporting.
• Tech-savvy: Excel, online communication tools.