Credit Control Officer at Lekki Freeport Terminal

Location: Ibeju Lekki, Lagos

Job Purpose

• To manage and monitor customer credit, ensure timely collection of outstanding debts, minimise bad debts, and maintain accurate credit records in line with company policies.

Key Responsibilities

• Monitor customer accounts and ensure debts are collected within agreed credit terms
• Prepare and issue invoices, statements of account, and payment reminders
• Follow up on overdue payments through calls, emails, and formal letters
• Reconcile customer accounts and resolve billing discrepancies promptly
• Assess customer creditworthiness and recommend credit limits
• Maintain accurate records of credit transactions and collections
• Prepare aging analysis and credit control reports for management
• Liaise with sales and operations teams on credit-related matters
• Recommend accounts for suspension or legal action where necessary
• Ensure compliance with company credit policies and procedures

Key Performance Indicators (KPIs)

• Reduction in overdue receivables
• Collection efficiency ratio
• Accuracy of credit records
• Turnaround time for dispute resolution
• Compliance with credit policy

Qualifications & Experience

• HND/BSc in Accounting, Finance, Business Administration, or related field with 2–5 years’ experience in credit control or accounts receivable
• Professional certification (ICAN, ACCA – added advantage)

Skills & Competencies:

• Strong negotiation and communication skills
• Good numerical and analytical ability
• Attention to detail and accuracy
• Proficiency in accounting software and MS Excel
• Ability to work under pressure and meet deadlines
• High level of integrity and confidentiality