Credit Admin Officer at Sigma Consult

Responsibilities 

• Manage the credit application and automation process, evaluating the creditworthiness of potential customers’ applications.
• Ensure the credit scoring model is adequate for the risk assessment process.
• Recommend approvals and reject loans based on an effective credit assessment process.
• Ensuring all loan and lending procedures comply with regulations.
• Monitoring loan payment and collection.
• Ensuring zero tolerance on collections and repayments; escalate and follow up on defaulters on a weekly basis based on the credit policy framework.
• Manage and maintain a healthy loan portfolio ratio within the NPL threshold.
• Ensuring compliance with terms and conditions of new loan clients.
• Interviewing applicants to determine financial eligibility and feasibility of granting loans
• Determining all applicable ratios and metrics and setting up debt payment plans
• Update job knowledge on types of loans and other financial services
• Maintain and update account records
• Assess customer needs, explore all options and introduce different types of loans
• Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas
• Take personal responsibility and initiative to pursue loan recovery on all accounts under your portfolio  
• Cross-selling other financial services and products, such as risk assets to existing and prospective clients. Also, referring clients to in-house financial advice when necessary.  
• Daily monitoring of existing loan client’s expected repayment schedules and all missed payments are escalated to credit portfolio manage daily  
• Prepare weekly/monthly/quarterly Marketing/Sales reports for Management review  
• Resolving client’s queries and complaints  
• Preparing weekly, monthly and quarterly performance reports  
• Attend weekly and monthly Performance Review Meetings 

Requirements

• Bsc in adminstration, finance or related fields
• Experience in a financial industry