Country Operations Supervisor at United Parcel Service (UPS)

Job Description

• The Country Operations Supervisor manages the daily activities of the operations including safety, quality, and production goals.
• He/She is also responsible for meeting service commitments and improving center performance.
• This position analyzes production, quality, and cost information to identify challenges and provide recommendations for improvement.
• The Country Operations Supervisor may work with third party contact center vendor managers to ensure understanding of business goals.
• This position manages others within the department.