Concierge at Fusion Group

Responsibilities

• To ensure that all requests & enquiries to the Service Department (both in person, email and by telephone) are dealt with efficiently in a timely and professional manner on every occasion.
• Accepting and issuing of resident’s parcels.
• Serve as the key point of contact for guests and clients and efficiently respond to enquiries

Requirements

• B.Sc qualification with 1 - 3 years of previous work experience.
• Excellent use of MS office tools
• Positive attitude and Excellent communication skills.
• Polite and confident with a great deal of patience.
• Commitment to delivering a high level of customer service and grooming standards
• Ability to multi-task and time-manage.
• Ability to take initiative and work under less supervision
• Strong verbal and written communication skills.
• Ability to handle high pressure moments.