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With a tradition of innovation dating back to the Group’s foundation in 1873, Atlas Copco’s business has evolved into four distinct business areas, with today’s equipment delivering unparalleled levels of efficiency. After 140 years of sustainable, profitable growth, the products and services range from compressed air and gas equipment to c...
The Role
The Service engineer will be responsible for the service after the sale, performing field related preventative and routine repairs on all CNG processing equipment (Compressor, PRS, Dryer, etc.) cryogenic equipment – and other equipment operating within the region.
The individual for this position should be personable, a problem solver, reliable, ethical, intelligent, and able to adapt to all the forces around them - customers, suppliers, department employees, coworkers.
What we expect of you?
The following function is expected of the candidate so that we can meet business goals.
Essential Functions:
- Ability to travel to customer(s) locations to perform machine and equipment related repairs.
- Assist in resolving customer related issues in a timely matter
- Plan methods and sequence of performing repairs assigned
- Pre-Order all parts and materials required to perform assigned repairs
- Effect the repairs required in a safe and effective manner
- Ensure all repairs are completed as assigned and according to manufacturer requirements.
- Ensure proper cosmetic appearance upon completion of repairs
- Maintain the work area in a clean and safe condition
- All communications with customers are conducted in a manner reflecting respect and honesty.
- All failures identified are matched to solutions necessary to affect a repair
- Complete all work orders and time sheets in a timely manner
- Partner with the unit manager to generate leads
- Find and maintain prospective clients
- Clearly articulate technical capabilities and give technical demonstrations
Duties & Responsibilities:
- Conduct hands-on troubleshooting and repair of high-pressure machines, CNG compressors,PRS and other gas systems using both mechanical and electrical procedures.
- Complete equipment overhauls on high pressure equipment, CNG compressors and other gas systems to include all mechanical and electrical components
- Provide mechanical and electrical technical troubleshooting directly with customers to assist in diagnosing problems with our products and accessories.
- Properly read and use mechanical and electrical schematics (where applicable) to complete repairs and assist customers in troubleshooting and diagnosing problems.
- Perform Routine maintenance on various machine and equipment, including, but not limited to compressor, PRS, pumps, valves, meters, rotating equipment, and various other equipment
- Diagnose malfunctioning systems, apparatus, and instrument components, using test equipment and hand tools, to locate the cause of a breakdown and correct the problem
- Inspect electrical systems, equipment, and components to identify hazards, defects, and the need for adjustment or repair
- Test electrical systems and continuity of circuits in electrical wiring, equipment, and fixtures, using testing devices such as ohmmeters
- 24 Hour on-call status required
- Service key accounts customer by routinely calling on customers, receiving calls from customers, and routine site visits
- Respond to emergency calls and preventative maintenance calls in an organized manner.
- Documents service actions by completing forms, reports, logs, and records
What you can expect from us?
Our employees are one of our most valued assets, we offer a wide range of benefits including:
- Excellent benefits
- Advancement opportunities
- Competitive salary
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