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The British Council is the United Kingdom’s international organisation for cultural relations. The British Council creates international opportunities for the people of the UK and other countries and builds trust between them worldwide. We call this cultural relations. We build trust and understanding for the UK to create a safer and more prosperous...
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Role Purpose
This role is responsible for the general oversight of the Port Harcourt exams operations and managing the CM Logistics in the Port Harcourt Centres. The role holder will monitor the delivery quality of all our exams including the quality of all materials to run Test Day operations, uniforms, banners, scanners, and equipment deployments. The role is also responsible for ensuring timely scanning and submitting of exam papers to meet requirements for marking. The role holder will be the most senior exams operation staff at the location and will provide general leadership for the operations team and report to the Operations Manager – South.
Main Opportunities and Challenges
Main accountabilities but not limited to the following:
Product Service Delivery
Customer service
Relationship & stakeholder management
Risk & compliance
Analysis & reporting
Commercial & resource management
Leadership & management
Role-specific knowledge and experience:
Essential requirements:
Desirable:
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