Cluster Manager at RedCloud Technology

• We are seeking a highly motivated and results driven individual with deep understanding of the FMCG sector in Nigeria to join us as a Cluster Manager. The role-holder will ensure a B2B trade-initiation, facilitate & close bulk trade transactions between Distributors and wholesalers within their clusters. The successful candidate report to the Regional Manager.

Main Responsibilities

• B2B trade-initiate, facilitate & close bulk trade transactions between Distributors and wholesalers within their clusters.
• Partner Relationship Management-build & manage relationship with top Distributors & wholesalers to maintain consistency & grow transactional volume.
• Revenue Generation- own revenue targets by driving bulk purchases and consistent trading activity on the RedCloud platform
• Market Intelligence- stay updated on markets trends, pricing and competitor activities, identify high demanding SKU and fast-moving products.
• Pipeline Development- develop and maintain a strong pipeline of potential trading partners & opportunities within the cluster.
• Reporting & performance monitoring – provide weekly and monthly reports on trading activities, partner performance and revenue contribution.
• Collaboration - work closely with the Regional B2B Manager and Head of B2B trades, marketing, operations and product teams to align on trade strategies and resolve partner issues. Of which targets and expectations would be conveyed to the Cluster Managers by the Regional B2B Manager.

Experience We Think You'll Need

• Bachelor’s degree in business administration, Marketing, or a related field.
• Previous experience (5 - 10 years) in retail, preferably within an FMCG or a B2B marketplace environment.
• Strong understanding of customer experience and relationship management.
• Good business writing and interpersonal skills to effectively collaborate with internal and external stakeholders at all levels.
• Excellent analytical skills, with the ability to interpret data, derive insights, and make data-driven decisions. Knowledge of MS Excel at intermediate level a must have.
• Self-starter with a proactive approach, able to work independently and take ownership of projects.
• Proficiency in the use of ERP and CRM tools would be a great advantage.