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  • Posted: Nov 7, 2022
    Deadline: Not specified
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    Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The offering comprises services, software and infrastructure within Information and Communications Technology (ICT) for telecom operators and other industries, including telecommunications and IP networking equipment, mobile and fixed ...
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    Cloud Support Engineer

    What you will do

    • Customer Service Request handling
    • Provide preemptive solution to stabilize and optimize customer network
    • Perform remote and on-site troubleshooting in customer network
    • Handling of dedicated support
    • Provide regular progress updates in the support system for each assigned support issue.
    • Software Update Management (SUM) handling

    You will bring

    • Education: Bachelor degree or above in Telecommunication, Computer Science, Computer Networking etc...
    • Min years of experience: 6-7 years’ experience on telecom or IT company
    • Demonstrated ability on some or all: Virtualization, Cloud technologies (e.g., OpenStack), Linux OS knowledge, DB knowledge, TCP/IP networking concepts and packet analysis, HDS/infrastructure competence.
    • Red Hat Openstack Knowledge is a plus
    • Deep Knowledge of Linux including extensive Hands on and Administration to ensure customer satisfaction with the performance of installed systems by successful handling and reporting of all technical problems.
    • Software Defined Networking (SDN) is a plus
    • Experience in Cloud Operation based on Openstack and SDN is a plus

    What´s in it for you?

    Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

    Method of Application

    Interested and qualified? Go to Ericsson on jobs.ericsson.com to apply

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