Cloud & Infrastructure Support at CapitalSage Technology Limited

Role Purpose

The Cloud & Infrastructure function will manage and support the organization’s cloud platforms, servers, network infrastructure, firewalls, backup systems, disaster recovery readiness, monitoring tools, and infrastructure resilience across the Group.

Brief Job Responsibilities

• Manage cloud infrastructure across approved cloud platforms and support secure cloud operations.
• Support servers, virtual machines, storage, Kubernetes, and related infrastructure environments.
• Manage network infrastructure, firewall, VPN, ISP links, branch connectivity, and secure access.
• Monitor infrastructure uptime, availability, latency, backup status, and service health.
• Support backup operations, restore testing, disaster recovery readiness, and continuity planning.
• Implement infrastructure redundancy, failover readiness, and capacity planning.
• Support cloud cost optimization, utilization reporting, and monthly infrastructure performance reporting.
• Maintain infrastructure diagrams, asset inventory, SOPs, operational runbooks, and vendor records.
• Coordinate with ISPs, cloud providers, firewall OEMs, hardware vendors, and support partners.

Requirements

Educational Qualification and Experience

• Years of Experience Minimum 4–7 years in cloud infrastructure, systems administration, DevOps or infrastructure engineering.
• Multi-Cloud Experience Hands-on experience with at least two of AWS, Google Cloud and Azure. Experience across all three is preferred.
• Production Support Must have supported production workloads, critical applications, APIs, databases or transaction systems.
• Security Exposure Must understand cloud security, access control, network segmentation, logging and compliance requirements.
• Incident Handling Must have experience supporting incident response, outage resolution, RCA preparation and escalation management.
• Regulated Environment Experience in banking, fintech, payment, financial services or enterprise technology environment is an advantage.
• Minimum Qualification Bachelor’s degree or HND in Computer Science, Computer Engineering, Information Technology, Cybersecurity or related discipline.
• Equivalent Experience Strong hands-on cloud/infrastructure experience may be accepted where technical capability is proven.

Preferred Certifications

• Cloud Platform Recommended Certifications
• AWS AWS Certified Solutions Architect, AWS SysOps Administrator, AWS Security Specialty.
• Google Cloud Google Associate Cloud Engineer, Google Professional Cloud Architect, Google Professional Cloud Network Engineer.
• Azure Microsoft Certified Azure Administrator, Azure Solutions Architect Expert, Azure Security Engineer.
• Security/Infrastructure CompTIA Security+, CCNA, Kubernetes CKA/CKAD, Terraform Associate, ITIL Foundation.

Required Technical Skills

• AWS: EC2, S3, RDS, VPC, IAM, CloudWatch, ELB/ALB, Route 53, EKS, Backup, Security Hub, GuardDuty, or equivalent services.
• Google Cloud: Compute Engine, Cloud Storage, Cloud SQL, VPC, IAM, Cloud Monitoring, Load Balancing, GKE, Cloud DNS, Backup/Disaster Recovery, and security services.
• Microsoft Azure: Virtual Machines, Storage Accounts, Azure SQL, VNets, NSG, Azure AD/Entra ID, Azure Monitor, Application Gateway, AKS, Key Vault, and Backup.
• Operating Systems: Strong Linux and Windows Server administration.
• Networking: TCP/IP, DNS, DHCP, VPN, routing, NAT, subnetting, load balancing, SSL/TLS, and firewall rules.
• Security: IAM, MFA, PAM, encryption, endpoint hardening, vulnerability management, WAF, SIEM/SOC integration, and audit logging.
• Automation: Terraform, Ansible, CloudFormation, Azure Bicep, and scripting with Bash or PowerShell.
• Containers: Docker, Kubernetes, Helm, ingress controllers, container registries, secrets management, and deployment troubleshooting.
• Monitoring: CloudWatch, Azure Monitor, Google Cloud Monitoring, Prometheus, Grafana, OpenSearch, ELK Stack, Datadog, or similar monitoring tools.
• Backup & Disaster Recovery: Snapshot management, replication, restore testing, disaster recovery drills, backup retention, and recovery documentation.