Clinic Manager at Julayo Medical

Position Summary

• The Clinic Manager plays a key leadership role in the establishment, launch, and ongoing operation of the clinic. This position is responsible for developing and implementing operational protocols, managing daily clinic operations, ensuring regulatory compliance, and supporting staff performance. The Clinic Manager works closely with the Medical Director to build sustainable systems that support high-quality patient care.

Foundational Collaboration & Local Presence

• This is a founding, on-site leadership position requiring close, daily collaboration with the Medical Director
• The Clinic Manager and Medical Director will function as a joint leadership team during clinic establishment, protocol development, and operational launch
• This role requires physical presence in Akure, Ondo State and active participation in pre-opening planning, staff training, and clinic readiness activities
• Candidates must be available to begin work 6-8 weeks prior to clinic opening (planned for June) to support foundational setup and system development
• This position is not remote

Key Responsibilities

Clinic Establishment & Operational Protocol Development

• Lead the development, documentation, and implementation of non-clinical operational protocols, policies, and SOPs, including:
• Facility operations and maintenance
• Human resources processes
• Patient registration, scheduling, and flow
• Medical record management and data protection
• Financial and administrative workflows
• Coordinate clinic readiness activities prior to launch
• Support clinic licensing, inspections, and regulatory submissions
• Work in close partnership with the Medical Director to ensure operational systems effectively support safe, high-quality clinical care

Operations & Facility Management

• Oversee daily clinic operations following launch
• Ensure facility safety, cleanliness, and operational readiness
• Coordinate utilities, vendors, and maintenance services

Human Resources & Staff Leadership

• Assist with recruitment, onboarding, and staff training
• Conduct bi-annual one-on-one meetings with staff
• Provide real-time performance feedback and support
• Ensure staff compliance with training and regulatory requirements
• Foster a positive, respectful, and productive work environment

Financial & Inventory Management

• Develop and monitor clinic budgets in collaboration with leadership
• Ensure financial compliance and cost control
• Oversee procurement and vendor relationships
• Manage ongoing medical supply inventory using structured systems (e.g., Kanban or equivalent)

Regulatory Compliance & Reporting

• Ensure clinic operations comply with applicable Nigerian healthcare regulations and standards, including those issued by the Federal Ministry of Health (FMoH), National Primary Health Care Development Agency (NPHCDA), Ondo State Ministry of Health, and relevant Local Government Area health authorities
• Maintain documentation required for inspections, audits, and renewals
• Support reporting obligations to health authorities and organizational leadership

Required Qualifications

• Bachelor’s degree required; preference for healthcare administration, health services, or related fields
• A master's degree is an advantage
• Minimum of 3 years of management experience and experience working in a healthcare setting
• Experience developing operational workflows, policies, or SOPs
• Strong leadership, organizational, and problem-solving skills
• Computer proficiency and experience with electronic health records

Preferred Qualifications

• Experience establishing or managing healthcare facilities
• Familiarity with Nigerian healthcare regulatory systems
• Experience working with NGOs or nonprofit healthcare organizations

Compensation & Benefits

• Monthly compensation range: ₦180,000 – ₦230,000, commensurate with experience, qualifications, and operational leadership responsibilities
• The upper end of the range reflects the expected compensation for a candidate leading clinic establishment, protocol development, and ongoing operations
• This is a founding operational leadership role, with responsibilities beginning prior to clinic opening
• Benefits and additional allowances (if applicable) will be discussed with shortlisted candidates as the clinic’s benefits structure is finalized