Client Solutions Manager - X at Aleph

What You Will Do

• Develop strategic partnerships: Go beyond day-to-day management to build and nurture long-term client relationships. Act as a trusted consultant and embed yourself in your clients’ businesses.
• Deliver data-driven insights: Lead client education, conduct regular business reviews (QBRs), and present performance analysis that tells a story and provides clear, actionable recommendations.
• Orchestrate flawless execution: Oversee the entire campaign lifecycle, from strategic planning and onboarding to execution and reporting. Proactively troubleshoot issues to ensure flawless delivery and exceptional performance.
• Identify and drive growth: Proactively analyze campaign data, market trends, and client performance to identify and pursue opportunities for upselling, cross-selling, and contract renewals.
• Be the voice of the client: Work seamlessly with internal Sales, Analytics, and Creative teams, and with our platform partners, so that client feedback informs our strategies and product offerings.

What We Are Looking For

• Develop strategic partnerships: Go beyond day-to-day management to build and nurture long-term client relationships. Act as a trusted consultant and embed yourself in your clients’ businesses.
• Deliver data-driven insights: Lead client education, conduct regular business reviews (QBRs), and present performance analysis that tells a story and provides clear, actionable recommendations.
• Orchestrate flawless execution: Oversee the entire campaign lifecycle, from strategic planning and onboarding to execution and reporting. Proactively troubleshoot issues to ensure flawless delivery and exceptional performance.
• Identify and drive growth: Proactively analyze campaign data, market trends, and client performance to identify and pursue opportunities for upselling, cross-selling, and contract renewals.
• Be the voice of the client: Work seamlessly with internal Sales, Analytics, and Creative teams, and with our platform partners, so that client feedback informs our strategies and product offerings.

What Will Make Us Really Love You

• 2+ years of experience in account management, performance marketing, or a client-facing role in the digital advertising industry.
• Hands-on experience managing and setting up awareness campaigns on digital advertising platforms.
• Experience with performance-driven campaigns on major digital advertising platforms (for example Meta, Google, or TikTok) is a plus.
• Experience presenting to and negotiating with senior-level stakeholders.
• Experience with Mobile Measurement Partners (MMPs), CRM platforms, and/or e-commerce analytics.
• A proven track record of meeting and exceeding revenue or retention targets.
• An entrepreneurial spirit and a passion for building things in a fast-paced, dynamic environment.