Client Service Executive at Fadac Resources

Job Responsibilities:

• Develop effective communication/engagement platforms for internal and external stakeholders; Build and manage sustainable relationships and trust with clients through open and interactive communication- Digital Marketing, website, newsletter, social media etc.
• Prioritize conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures
• Coordination of business development/marketing events and full participation in internal and external events
• Maintain and Manage social media accounts
• Maintain and manage executive schedule by coordinating, planning and scheduling calls and meetings across different time-zones and teams. 
• Prepare and present reports of departmental activities to the GM Business Development, on a regular; weekly basis and as may be requested from time to time.
• Manage client’s business development day/day operational department targets
• Monitor and measure client satisfaction, surveys and capture client information as well as marketing campaigns.

Job Requirements: 

• Bachelor's Degree in Communications, Law, Finance, Business or related fields.
• Must have 2-4 years experience
• Social media Savy
• Excellent written, communication and verbal presentation skills, with the ability to maintain confidentiality about sensitive information related to the work of the General Manager and the overall organization.
• Proficient in Microsoft Office suite- PowerPoint, Excel and handling of virtual meeting platforms
• Very strong interpersonal skills, able to build relationships with stakeholders, including colleagues and external partners.