Client Relationship Manager at HotBox Technology

JOB RESPONSIBILITIES

• Create sales strategies to generate revenue
• Building and maintaining profitable relationships with key customers.
• Act as point of contact for complaints and escalate issues as appropriate
• Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs
• Expanding the customer base by upselling and cross-selling.
• Act as point of contact for complaints and escalate issues as appropriate

REQUIREMENTS

• Proven experience as a Client Relations Manager or Relationship Manager
• Proven track record of meeting and exceeding targets
• Background in customer service; industry knowledge is a plus