Client Experience Executive / Sales Representative at Pixels Digital Limited

Responsibilities

• Developing strategies to raise customers’ pool, expand outlet traffic and optimize profitability
• Meeting outlet’s goals by training, motivating, mentoring and providing feedback to staff
• Ensuring high levels of customer satisfaction through excellent service
• Maintain outstanding outlet’s condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Participate in the development of new product marketing strategies to existing/ potential customers.

Requirements and Skills

• B.Sc Degree in Business Administration or relevant field
• Proven successful experience as a retail Sales rep, Store Supervisor, Marketing Executive, Customer Experience or a similar role
• Leading skills and business orientation
• Customer management skills
• Strong organizational skills
• Good communication and interpersonal skills
• Proficiency in MS Office, as well as CRM software