Clerical Staff at Caleb University

Primary Duties & Responsibilities

Administrative Support

• Manage office phone line and email inbox; respond or route inquiries
• Schedule RO’s travel, appointments, and school visits
• Prepare and send bulk correspondence (invitations, reminders, thank-you notes)

Data & Record Keeping

• Enter lead data into CRM from forms, cards, and event sheets
• Organise and file physical documents
• Generate simple reports (weekly student contacts, pending follow-ups)

Event Logistics

• Coordinate vendors for venues, catering, sound systems, and printing
• Manage outreach materials inventory
• Assist with event registration and crowd management

Financial Tasks

• Process petty cash reimbursements
• Prepare purchase requisitions

Required Qualifications

Education

• High school diploma + Office Administration certificate (Associate degree preferred)

Experience

• 1–2 years in front desk, reception, or data entry

Skills

• Typing speed 40+ WPM; proficiency in MS Office and Google Workspace; basic CRM data entry

Attributes

• Organised, discreet, polite, deadline-driven

Language

• Fluent in English and regional language

Other Necessaries

• Equipment: Desktop computer, headset, filing cabinets, label printer
• Software Access: Limited CRM access, shared calendar
• Stationery: Letterhead, envelopes, stamps, reply cards
• Supervision: Weekly 30-minute check-in with RO
• Cross-training: Knowledge of admission timelines and scholarships