Claims Executive at Guinea Insurance plc

Reports To: Team Lead, Claims

Job Overview

Undertakes excellent customerservice relationship, analyzeclaims and underwriting policy documents to determine the extent of the company’s liability.

Responsibilities;

• Register notification of claimsinto the software, open file and allocate claim number;
• Verify policy status;
• Acknowledge claim notification and request for claims substantiating document from claimants/Brokers for review
• Schedule appointments with claimants/brokers to arrange for post loss inspection;
• Assist Field staff on investigation to ascertain validityof reported claims;
• Interpret policy wording, analyzeand adjust claimsto determine the extent of company\'s liability and make recommendations to the Team Lead;
• Communicate offer within 24hoursafter all relevantapprovals
• Follow-up and collect all relevant titledocuments; recoveries and salvaged itemsfrom negligent third party or insured to reduce claims outlay before payment is made.
• Prepare claim requisition/ vouchersto pay claimants, co-insurers, solicitors and other professionals.
• Reviews/send copiesof loss adjusters report to co-insurers and collate opinionson their recommendations where applicable.
• Prepare relevant Claims reportsfor Paid and Outstanding Claimson a weekly, monthlyand quarterly basis.
• Processing of service agentsfees for payment
• Compute outstanding losses for Reinsurance Unit
• Preparation of weekly, monthlyand quarterly reports/returns

Requirements;

• First degree in any discipline
• CIIN certification is an added advantage
• 3 years progressive work experience as an insuranceclaims executive
• Demonstrates excellence in:
  • Verbal and writtencommunications.
  • Time management.
  • Claims judgement.
  • Business acumen.
  • Organizational skills;
  • Interpersonal skills; and Underwriting skills