City Manager at Rendeavour

Location: Epe, Lagos

Responsibilities

• Conceive and execute the strategy and provision of centralised urban services to homeowners, businesses, and visitors to the city.
• Implement and manage the Facility Management ERP/software system for Alaro City to ensure each of the City Management business is tracked and monitored efficiently.
• Analyse financial, technical, and billing data to identify issues and opportunities, support and reinforce credit collections.
• Implement framework and oversee in-house teams and contracts for providers for services including City security, parking, cleaning, maintenance, and landscaping.
• Supervise all City Management staff (gardeners, janitorial services, groundskeepers, etc.)
• Inspecting buildings’ structure and common services infrastructure to determine the need for repairs or renovations
• Create and implement a safety culture for the city, including speed limits and other safety measures.
• Develop, implement and enforce an Emergency Response Services policy.
• Support customer relations to deal with complaints and other issues with end users and property owners.
• Set up, oversee, and administer the City Management function for Nigeria and implementation of development control guidelines.
• Establish a methodology for service charges, communicate them to residents and businesses and meet targets for service charge collections.
• Oversee facility management activities including managing service charge administration and accounts.
• Monitor, oversee, and ensure internal quality standards are met for the operational deliverables of maintenance services.
• Ensure that the city meets government regulations and environmental, health, and security standards.
• Develop a framework for a viable transport/shuttle system that will provide a mobility solution to the city’s residents and visitors.
• Develop and implement a framework for a parking and traffic management system.
• Establish a maintenance compound and base for workers and security.
• Prepare weekly, monthly, and other periodic reports on the status of City Management at Alaro City.
• Effectively implement and ensure enforcement of best practices, policies, and procedures for the city management functions.
• Establish and maintain effective working relationships with other departments, regulatory agencies, consultants, and customers.

Qualifications
Hard Skills and Experience:

• Minimum of Bachelor’s Degree in Engineering, Project Management or Real Estate focused discipline;
• Master’s Degree and professional certificates are a plus
• 7 - 10 years hands-on experience in facilities management with at least 3 years of relevant management experience
• Effective development/project management skills;
• Excellent budgeting skills;
• Excellent reporting skills.

Soft Skills:

• Mature, pragmatic, and flexible approach, strong commercial judgment;
• Team player but comfortable working autonomously;
• Exceptional written and verbal communication skills;
• Good negotiation skills;
• Good attention to detail;
• Rigorous and organized approach; and
• Hands-on, ready to roll up the sleeves.
• Quick learner and ability and pick up new skills in other related fields.

Personal characteristics:

• High energy;
• Result-oriented;
• Strong work ethic;
• Ability to work effectively under pressure; and
• Desire to live and work in Epe, Lagos.