City Manager at Jumia Nigeria

Locations: Abuja & Ibadan - Oyo

Responsibilities

• Oversees all daily logistics related operations issues on ground.
• Directing, optimizing and coordinating the full order cycle.
• Leads communications with vendor agents for processed orders
• Request Scheduling of riders after roll call.
• Responsible for confirmation of riders availability
• Supervise, coach multiple rider on ground 
• Escalate unruly riders behaviour to delivery experience team  
• Ensures riders arrives the restaurant for roll call
• Monitor overall compliance of riders and partners as per SOPs 
• Provide weekly performance updates.
• Chase riders to deck and ensure completion of shift hrs.
• Responsible for sourcing independent  riders 

We Offer 

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African ecommerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders