Child Protection Information Management System Assistant - ECW at Save The Children

Role Purpose

• The candidate will provide statistical analysis and other information to support management decision making within Child Protection Programs in Adamawa state.
• The CPIMS Assistant will assist in the setting up and implementation of the information management system as part of case management responses for children vulnerable to abuse, exploitation, neglect and violence. 
• The candidate will ensure an up to date and quality data on both programme performance and quality delivery while maintaining high professional standards of all our Child Protection Programmes.

Scope of Role

• To ensure all information collected from the field sites as part of case management responses for children harmed or at risk of being harmed are safely and accurately filed and stored.
• To support caseworkers in managing their caseload by extracting individual caseload information.
• To ensure that all data protection protocols are observed while managing information collected.
• To uphold the SCI Child Safeguarding Policy and the Prevention of Sexual of Sexual Exploitation and Abuse within the workplace and communities of intervention.

Key Areas of Accountability

• To ensure data of all cases registered under case management are correctly entered into the IA CPIMS database and provide data and information in response to requests from internal and external parties on a timely manner.
• Support the CP team by generating a list of cases due for follow up on a weekly basis and monitor this against the number of cases followed up monthly.
• To provide statistics, information and reports to show progress and trends, and in liaison with the CM officers and Specialist present a monthly analysis to Child protection staff.
• To conduct regular data quality checks to ensure information collected as part of documentation and monitoring is accurate, reliable, complete, precise, timely and has high integrity. 
• Provide feedback to the case management supervisors on the case management process and strengthen the capacity of case workers to complete forms accurately through one-to-one and group mentoring and review sessions
• To maintain confidentiality, privacy in the management of cases and observe data protection and confidentiality protocols while managing data. This includes and is not limited to the informed consent or use of data and privacy, but to all information sharing in the CPIMS. 
• To handle and respond to programmatic data request from Child Protection project team aptly on case management. 
• Supervise the coding for all cases registered in the various field sites.

Behaviours (Values in Practice)
Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
• Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

Ambition:

• Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
• Widely shares their personal vision for Save the Children, engages and motivates others
• Future orientated, thinks strategically and on a global scale.

Collaboration:

• Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
• Values diversity, sees it as a source of competitive strength
• Approachable, good listener, easy to talk to.

Creativity:

• Develops and encourages new and innovative solutions
• Willing to take disciplined risks.

Integrity:

• Honest, encourages openness and transparency; demonstrates highest levels of integrity

Qualifications and Experience

• Bachelor’s degree in information management, computer science, social sciences or its equivalent or Diploma in Information Management with a minimum of three (2) years’ work experience in child protection sector 
• Knowledge of child protection in emergencies, case management, child rights and protection issues
• Strong self-starter, able to take initiative and adapt to changing circumstances and priorities
• Positive attitude towards community work with emphasis on the ability to learn from communities and support participatory, innovative approaches to problem solving
• Excellent communication skills and a willingness to be respectful, kind, sensitive and empathies with all children and their carers
• Fluent in written and spoken English, and Hausa will be an added advantage 
• Good report writing skills
• Willingness and capacity to be flexible and accommodating when faced with difficult and frustrating working conditions
• Commitment to Save the Children’s Child Protection Policy.

Skills:

• Previous experience in working with IA CPIMS and GBVIMS is an added advantage.
• Good understanding of Monitoring, Evaluation, Accountability and Learning concepts in programme context
• Understanding of the dynamics of the refugees is essential.
• Highly flexible and ability to work in a team.
• Communication & Interpersonal Skill Level – Excellent
• Language Requirements – English and Hausa – Excellent
• Level of IT literacy Required – (Word, Excel, PowerPoint, Email system, Internet browsing) excellent

Additional Job Responsibilities:

• The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within the reasonableness of their level of skills and experience.