Chief Operations Officer at Maersk

Ref.: AT-239628

Key responsibilities

• The incumbent is expected to provide measurable input to the terminals business strategy within the limits of the role.
• The position will be responsible for setting and delivering the main operational initiatives which are within the strategy of the terminal.
• Establishes and implements current and long-range goals, objectives, plans and policies of port operations and expansions.
• The incumbent is expected to improve the quality of existing operational processes and methods on an ongoing basis.
• Provides the leadership and direction for the Port/Terminal operations and takes responsibility for effective management and safety of all operations staff.
• Maintains balance between operations’ need for equipment and technical functions’ need to timely maintenance of equipment to ensure high availability
• Leading role in selection, negotiation and finalization of agreements with suppliers & customers including execution and maintenance of SLA’s.
• Ensures operational processes comply with HSSE policies & procedures.
• Actively integrates safety into day to day operations to ensure operational activities adhere to required safety standards.
• Liaises with customs agents, trucking companies, customs, port authorities, etc. to ensure that their requirements are met.
• Responsible for setting and achieving the budget for the reporting functions.
• Ensures that the terminal adheres to APM Terminals Global standards on process and people development.
• Motivates, coaches and instructs all operational team members. Structures tasks and goals, establishes efficient courses of action, sets priorities, organises information, efficiently plans and executes daily tasks.
• Supports programs and initiatives that emphasise incremental improvement in work process and outputs over an open-ended period of time.
• Liaise with labour unions (where applicable) and on behalf of APMT take part in long-term contract negotiations with labour unions. Ensure industrial harmony with the workforce.
• Measure and report on operational performance and develop plans to improve relevant key performance indicators

We are looking for

• Minimum university degree in logistics, maritime and port, or process/industrial engineering.
• Completed post-graduate studies in Port and/or Terminal Management, or related business studies is desirable.
• Minimum 7-year experience in operations management roles in terminals.
• Solid understanding of the container shipping industry end-to-end and an ability to relate with shipping company and other associated industry managers.
• Experience of general cargo and break-bulk operations would be an advantage.
• Experience in cost and productivity optimization through process optimization, as well as design and implementation of new operation procedures.
• Extensive understanding of modern terminal operations and terminal management systems
• Extensive knowledge of APM Terminals Operating System
• Fluent in English and local language (where applicable).
• Experience in finance related matters, setting budgets and reporting against financial objectives.
• Ability to meet objectives while promoting a team environment and developing people.