Chief Operating Officer at George Houston Resources Limited

CORE RESPONSIBILITIES 

Strategic Execution and Growth 

• Support the CEO in refining and executing the group\'s multi-specialty growth strategy. 
• Drive expansion into new markets and service lines across optical, dental, and general healthcare. 
• Ensure alignment of all business units with the organization’s mission and long-term goals. 
• Leverage market intelligence to identify growth opportunities and competitive positioning.

Operational Oversight 

• Provide hands-on leadership for clinic and hospital operations, ensuring efficiency, compliance, and high patient satisfaction. 
• Standardize operational protocols across entities to ensure consistency in service delivery. 
• Implement policies that promote safety, service excellence, and operational sustainability. 
• Oversee facilities, equipment, and procurement to meet evolving clinical demands.

Multi-Specialty Coordination 

• Facilitate seamless integration of services across optical, dental, and hospital units. 
• Coordinate care delivery models that support patient referral between specialties. 
• Work with Clinical Directors to optimize workflows and enhance interdepartmental collaboration.

Financial and Business Performance 

• Collaborate with the CFO/Finance Head to manage P&L, budgets, and forecasts. 
• Drive revenue generation, operational efficiencies, and margin improvements across the group. 
• Implement financial controls, billing oversight, and cost-saving initiatives across service lines.

Quality, Compliance, and Risk Management 

• Champion quality assurance across all medical and administrative functions. 
• Ensure compliance with regulatory bodies, accreditation standards, and licensing requirements. 
• Develop and oversee internal audit, clinical governance, and risk mitigation frameworks. 
• Foster a culture of continuous improvement and clinical excellence.

Technology and Innovation 

• Drive digital transformation through the integration of Electronic Medical Records (EMRs), telehealth, and patient management systems. 
• Supervise the IT function to ensure secure, scalable, and efficient technology solutions. 
• Promote innovation in care delivery through automation, AI-assisted diagnostics, and mobile health platforms.

Human Capital and Workforce Development 

• Oversee HR strategy in partnership with the Head of HR, ensuring optimal workforce planning and talent development. 
• Promote a culture of performance, accountability, and employee engagement across all levels. 
• Lead succession planning and leadership development initiatives for critical roles.

Governance and Stakeholder Management 

• Support the CEO in Board relations, governance reporting, and stakeholder communication. 
• Ensure timely execution of Board directives, policy changes, and strategic decisions. 
• Represent the organization in key regulatory, investor, and community engagements.

Requirements:

• BSC/HND/MBA in medical science or any health related field
• Minimum of 10 years experience in healthcare management
• A deep understanding of the healthcare industry, including market trends, regulatory changes, and emerging technologies, is essential
• Ability to quickly diagnose problems, anticipate potential issues and develop effective solutions.
• Good leadership and communication skills