Chief Operating Officer at Elizabeth Maddeux

Description

• The COO will be responsible for driving operational excellence across manufacturing, supply chain, quality, sales support, and people management while ensuring efficiency, compliance, and sustainable growth.

Key Responsibilities
Operational Strategy & Leadership:

• Develop and execute operational strategies aligned with the company’s overall business objectives.
• Translate corporate strategy into executable operational plans and KPIs.
• Provide leadership across manufacturing, supply chain, logistics, and operational support functions.

Manufacturing & Supply Chain Oversight:

• Oversee factory operations to ensure efficient, safe, and cost-effective production.
• Ensure optimal production planning, inventory management, and on-time order fulfillment.
• Drive improvements in productivity, capacity utilization, and operational efficiency.

Quality, Compliance & Risk Management:

• Ensure compliance with NAFDAC, SON, and other relevant regulatory standards.
• Enforce Good Manufacturing Practices (GMP), quality systems, and safety standards.
• Identify operational risks and implement mitigation strategies.

Performance Management & Cost Control:

• Monitor operational KPIs and drive continuous improvement initiatives.
• Control operating costs, reduce waste, and improve margins.
• Lead operational budgeting and resource allocation.

People & Culture:

• Build and lead high-performing operational teams.
• Drive a culture of accountability, continuous improvement, and safety.
• Support leadership development and succession planning.

Stakeholder & Cross-Functional Collaboration

• Work closely with the CEO/MD, CFO, Sales, HR, and other executives.
• Support business expansion, new product launches, and operational scale-up.
• Manage relationships with key vendors, partners, and regulators.

Key Performance Indicators (KPIs)

• Production output and capacity utilization.
• Operational efficiency and cost per unit.
• On-time delivery and service level performance.
• Quality metrics and regulatory audit outcomes.
• Inventory turnover and working capital efficiency.
• Health, safety, and environmental incident rates.
• Employee productivity and operational staff turnover.

Qualifications & Experience

• MBA or Master’s Degree is a strong advantage.
• Minimum 10 years experience in manufacturing, Construction, or FMCG operations.
• At least 5 – 7 years in a senior leadership role (COO, Operations Director).
• Strong knowledge of Nigerian manufacturing, regulatory, and supply-chain environments.

Skills & Competencies:

• Strong strategic and operational leadership capability.
• Excellent problem-solving and decision-making skills.
• Deep understanding of FMCG manufacturing and supply-chain operations.
• Financial acumen and cost-control mindset.
• Excellent communication and stakeholder management skills.
• High integrity, resilience, and execution focus.