Chief Operating Officer (COO) - Healthcare at Value Edge Management Service Limited

Key Responsibilities

• Strategic Planning: Develop strategic plans and implementing the hospitals operational strategy to improvequality of care, generate revenue, and accomplish organizational objectives
• Operational Management: Oversee day-to-day operations of various departments: human relations, marketing, finance, IT, etc. and ensuring smooth workflow and efficient resource allocation
• Financial Management: Developing and Identifying cost saving opportunities by analyzing budgets and financial data and monitoring financial performance.
• Quality Improvement: Leading initiatives to improve patient care quality, safety, and satisfaction, including monitoring perforance and implementing corrective actions.
• Patient Care Services: Ensure the delivery of high-quality, patient-centered care across all departments.
• Regulatory Compliance: Support and ensure that all departments maintain the requisite regulatory standards set by the various governmental agencies
• Facilities Management: Overseeing the maintenance and upkeep of the hospital's physical plant and equipment.
• Human Resources Management:
• Foster collaboration between departments, staff leadership, and other services to support improvements inpatient outcomes
• Manage workforce decisions and resource allocation for the organization
• Manage staffing levels, recruitment, performance management, and employee relations.
• Technology Integration: Overseeing the implementation and use of technology to support hospital operations and patient care.

Operations:

• Significant (8-10 years) experience in a healthcare administration role in a hospital setting is preferred.
• Knowledge of Healthcare Regulations:
• Understanding of relevant healthcare regulations and compliance requirements.
• Understanding of the unique needs and challenges that healthcare organizations face
• Leadership and Management: Strong leadership skills with the ability to motivate and manage teams effectively at all organizational levels.
• Communication and Interpersonal Skills: Excellent communication (Public speaking) and interpersonal skills to collaborate with diverse stakeholders.
• Financial Acumen: Knowledge of healthcare finance, budgeting, and revenue cycle management.
• Problem-Solving and Decision-Making: Ability to identify and resolve complex operational challenges in individual and group settings.
• Strategic Thinking: Demonstrated ability to develop and implement strategic plans aligned with the organization's mission and goals.
• Human Resources management: Ability to work with staff to promote a culturally competent workplace
• Knowledge of information systems (such as EHR systems) and data analysis.

Requirements
Educational Qualifications:

• Bachelor’s degree in business or relevant field required
• Master’s degree in business administration or equivalent preferred
• Experience in Healthcare.

Reporting Structure:

• The COO will report directly to the Chief Executive Officer (CEO), the board and serve as a key member of the executive leadership team.