Chief Commercial Officer at Andersen

Job Summary

Our Client, a leading electrical distribution company in the energy sector, is looking to hire a Chief Commercial Officer. The Ideal candidate will provide strategic and leadership role in the development of the company's business opportunities. In addition, develop and implement business development policies and as well coordinate and lead team of staff to ensure revenue optimization and effective customer service management.

Responsibilities

• Establish, manage, and monitor of effective programs, campaigns, and processes designed to support a strong and effective revenue generation policy/program in the marketplace.
• Implement of approved sales budgets, quotas, and objectives.
• Forecast and anticipate market requirements, trends, and variances.
•  Develop marketing strategies for new products or services that comply with current company standards.
• Establish expectations and manage market activities and other key performance indicators .
• Model excellence in customer service, including soliciting and resolving client enquiries and challenges, communicating applicable needs or issues to peers on the leadership team.
• Collaborate with other executives to make high-level decisions regarding the budget and the direction of the company.
• Create and maintain a successful brand that attracts customers to the product or services.
• Work with both the marketing and customer services team to develop successful strategies and campaigns that attract new customers and keep current clients.
• Develop and maintain a deep understanding of services, capabilities, and target market characteristics.
• Responsible for ensuring effective Customer relationship management .
• Develop business cases and opportunity analyses for new markets and solutions .
• Support in the development of customer database 
• Supervise the marketing and sales activities of the company.
• Routine gathering of electricity distribution market intelligence from secondary and primary sources.
• Carry out analysis of electricity distribution market data to establish trends and general movement in the major market indicators so as to identify market opportunities for the company.
• Perform any other duties as assigned by the MD/CEO

Requirements

• Bachelor's Degree in Business Administration, Marketing, Law, Accounting, Economics or any related field 16 
• Master’s degree in Business Administration, Marketing, Finance or Accounting.
• Additional advanced training relating to utility management is highly desirable.
• A minimum of 10+ years post-graduation experience with at least 3 years in a supervisory or leadership role.
• Membership in a professional body is an added advantage.

COMPETENCIES

• Good working knowledge of laws/regulations governing the Nigerian Electricity Supply Industry is an advantage.
• Experience in a similar role of Revenue/Profit Protection or Loss Prevention in a customer-focused organization, with knowledge and experience in the Nigerian Power sector or other Utility industry will be an added advantage.
• In-depth understanding and hands-on experience of the electricity distribution market.
• Working knowledge and understanding of customer service for electricity distribution system 
• Innovation and creativity to create brand new strategies that attract customers and succeed over the competition.
• Ability to appreciate the system impact of various policies, practices and issues strategically and holistically.
• Ability to recognize trends and stay ahead of them 
• Practical, pragmatic and able to exercise initiative and sound judgment. 
• Demonstrate analytical and conceptual skills to plan and execute budgets.
• Excellent communication (written and oral), interpersonal and negotiation skills.
• High level of integrity and demonstrated ability to manage confidential information. 
• Good analytical and problem-solving skills. 
• Excellent organization and management skills. 
• Possess strong leadership, supervisory and people management skills.
• Possess a high sense of responsibility, accountability, and dependability