CDI - B2B Sales Executive at CANAL+ Group

About the job

• The B2B Sales Executive has pivotal role to discover and pursue new sales prospects, negotiating deals and fostering customer satisfaction. Ultimately, he or she will help us meet and surpass business expectations and contribute the growth of the B2B growth. Below are the key responsibilities, skills, experience and behaviors typically associated with the position.

Responsibilities are

Sales Strategy Development

• Develop and implement strategic sales plans that align with the company's objectives and revenue targets.
• Identify new market opportunities and potential customers to expand the customer base.
• Collaborate with marketing and other departments to develop integrated sales strategies and campaigns that trigger development

Client Relationship Management

• Build and maintain strong, long-lasting relationships with key clients and stakeholders.
• Understand client needs and objectives and propose solutions that meet their requirements where possible.
• Ability to attend business meetings or gathering and lookout for prospects

Sales Process Management

• Manage the entire sales process from lead generation to closing deals.
• Oversee contract negotiations, pricing strategies, and proposal development.
• Keep a record of all documentation that pertains the sale contracts for B2B

Market Research and Analysis

• Conduct market research to identify trends, competitive landscape, and potential opportunities.
• Analyze sales data and metrics to evaluate performance and make data-driven decisions.
• Identify offers from the competition and implement strategies to over come them

Customer Service and Support:

• Ensure high levels of customer satisfaction through timely resolution of issues and proactive communication.
• Act as a primary point of contact for key clients, addressing their inquiries and concerns effectively.
• Collaborate with finance to ensure timely invoicing
• Ensure timely installation for new and existing customers

Training, work experience and skills required

• University degree (Business Administration, management, commerce, marketing), or IT related courses
• 1st relevant experience in B2B sales, ideally within the telecommunications/media industry
• Mastery of negotiation and sales techniques
• Good knowledge of the sector of activity and the technical environment of a Telecom operator
• Languages : English, Hausa / Yoruba / Igbo, a good French is a plus

Expected behaviors

• Customer-oriented and creative
• Taste of action and terrain
• Reporting Skills (Conversant with MS packs Excel, PPT and Others)
• Ability to work in a team.
• Flexible to learn new skills
• Sense of communication (oral and written) and very good interpersonal skills
• Listening, sense of contact and customer satisfaction
• Autonomy, initiative, sense of organization and priorities