Cashier at Vestates Limited

Job Overview

• The Cashier will be responsible for handling all customer transactions at the restaurant/lounge, ensuring accurate billing, proper cash management, and excellent customer service.
• The role requires honesty, attention to detail, and the ability to work efficiently in a fast-paced hospitality environment.

Key Responsibilities
Cash & Payment Handling:

• Receive payments from customers (cash, POS, transfers, mobile payments, etc.).
• Issue receipts and maintain accurate records of transactions.
• Balance the cash drawer and prepare daily cash reports at the end of each shift.
• Reconcile sales with cash/receipts and report discrepancies immediately.

Customer Service:

• Greet customers warmly and provide assistance with billing inquiries.
• Resolve basic payment-related complaints politely and escalate complex issues to the manager.
• Maintain a professional, friendly, and helpful attitude at all times.

Record Keeping & Reporting:

• Maintain accurate records of daily sales transactions.
• Work closely with the accountant/manager to ensure all sales are properly documented.
• Provide daily sales reports and submit reconciled cash and receipts at closing.

Compliance & Efficiency:

• Ensure all transactions comply with restaurant policies and financial regulations.
• Safeguard cash and other payment instruments to prevent theft or loss.
• Keep the cashier area clean, organized, and presentable.

Qualifications

• OND in Accounting, Business Admin, or related field (preferred but not compulsory).
• 1 – 2 years experience
• Prior experience as a cashier, teller, or sales attendant in hospitality or retail is an advantage.
• Good numerical and basic accounting skills.
• Proficiency in using POS systems, Excel, and basic accounting software.
• Strong attention to detail, accuracy, and honesty.
• Excellent communication and customer service skills.
• Ability to work under pressure in a busy restaurant/lounge environment.

Key Competencies:

• Integrity & Accountability – Handles cash responsibly.
• Numerical Accuracy – Processes transactions without errors.
• Customer Orientation – Ensures guests have a seamless payment experience.
• Teamwork – Coordinates with waiters, kitchen, and management.

Benefits

• Competitive salary based on experience.
• Training and career growth opportunities within the business.