Cashier at Hospitality Groundworks

Duties & Responsibilities

• Provide a warm reception to all customers upon entrance into the restaurant, and always.
• Assist the other front of house staff to ensure that the lobby area is always properly sanitized and appealing to customers.
• Present restaurant menus and provide clarity to customers in selecting food/beverages.
• Take orders and serve orders.
• Answer questions or make recommendations for complementary products.
• Collaborate with other restaurant staff to process and serve orders swiftly.
• Deal with complaints or problems with a positive attitude.
• Escalate customer complaints to the restaurant Manager where the issue can’t be resolved by them.
• Issue bills and accept payment.
• Give a daily report of the activities for each day to the restaurant Manager (Can be done orally)
• Inform the restaurant manager of any products that are frequently requested by customers but aren’t sold by the restaurant.
• Ask for feedback from customers from time to time.

Requirements

• Minimum of SSCE.
• Minimum of one-year proven experience in same or similar role.
• Attention to cleanliness and safety.
• Patience and customer-oriented approach.
• Excellent people skills with a friendly attitude.
• Responsible and trustworthy.
• Flexible schedule to work various shifts, including weekends, nights, and holidays.