Cashier Booth Operator at PG Consulting Limited

Role Overview

• The Cashier Booth Operator is responsible for managing parking transactions, validating tickets, and ensuring a smooth user experience at the cashier booth within the market.

Key Responsibilities

• Verify that all devices (POS, systems, scanners, etc.) are functional at the start of the shift
• Collect parking payments using POS devices and ensure accurate transaction processing
• Validate every user ticket in the system without exception
• Maintain a separate manual/digital record of all validated users during the shift
• Report any discrepancies, technical issues, or irregularities to the Supervisor/Project Manager immediately
• Assist and handle customers in a calm, professional, and polite manner
• Ensure smooth transaction flow and minimize delays
• At shift end: ○ Submit validation records to the Team Lead/Supervisor ○ Recheck all devices to ensure proper working condition

Requirements

• Minimum: Graduate (any discipline)
• Basic technical knowledge (ability to handle hardware & software systems)
• Familiarity with POS machines and digital payment systems is preferred
• Good communication and interpersonal skills
• Ability to remain calm under pressure and manage customer interactions Preferred Attributes
• Responsible, detail-oriented, and reliable in handling transactions
• Quick learner with basic troubleshooting ability

Shift Timings:

• Morning Shift: 7:00 AM – 12:30 PM
• Evening Shift: 12:30 PM – 6:00 PM (5.5 to 6 hours per shift).