Case Worker at Transculuural Psychosocial Organization (TPO)

Key Responsibilities:

• Represent TPO in the field, with professionalism, honesty and commitment
• Interview potential CP, GBV and Mental health cases, documenting interview prior to referral to relevant service providers.
• Implement program objectives, strategies and activities in agreement with local customs
• Identify CP, GBV and Mental health cases for assessments, home visits and follow-ups
• Assist the Child Protection officer in carrying out interviews with children.
• Serving as a liaison between the client and social, financial, health and legal services
• Developing a plan of action to improve the client’s well-being
• Planning regular follow-ups to assess progress and additional needs
• Reviewing and modifying plans as circumstances change for the individual
• Support the establishment of Child Youth Support Structures (CYSS) to strengthen peer interaction, coordination, Inclusion and participation in accessing services
• Support the Identification and establishment Parenting Clubs to promote effective engagement and inclusion of women in discussing parenting issues as well as GBV, SEA and other protection
• Filling in the relevant monitoring tools for the individual cases management of the of UASC and other vulnerable children accordingly
• Identify high priority cases requiring referrals and report to CP, GBV and MHPSS officer as they arise for necessary referral
• Facilitate the implementation of a mobilization strategy for community structures and target beneficiaries
• Mobilize community structures as required
• Participate in training courses and meetings for the community structures and fill the relevant monitoring tools
• Attend camp/community level staff and planning meetings monthly
• Give information to the beneficiaries on the services provided by TPO.
• Comply with all relevant TPO policies and procedures with respect to child protection, health and safety and other relevant policies
• Perform any other duties that will be assigned by the supervisor

Qualification/Experience:

• Minimum of Diploma in Social Work, Social Science or equivalent with at least one-year experience in a similar role preferably with an NGO.
• Good communication skills with fluency in written and spoken English
• Knowledge of Hausa or Kanuri is a must.
• Good IT skills including the use of Word and database software
• Demonstrable ability to adapt to changing programme priorities and emergency priorities that may arise
• Strong self-starter, able to take initiative and adapt to changing circumstances and priorities
• Positive attitude towards community work with an emphasis on the ability to learn from communities and support innovative approaches to problem-solving
• Commitment to TPO Protection Policy

Desirable

• Knowledge of local languages
• People of those locations are highly encouraged to apply
• Experience and skills in the management of staff
• Experience in designing and facilitating training sessions
• Understanding of the regional dynamics of the conflict
• Experience in working in an insecure environment