CampusPress Sales Support Specialist (WordPress, SaaS sales & Education) at Incsub

Details

• We are looking for some epic talent to join our CampusPress family.
• You will join an ongoing and expanding team of sales specialists who work collaboratively with all areas of the company to make sure we stand out from the rest!
• Our talented, inspirational team is located globally, with team members working from every continent. Location is unimportant as long as you are available, enthusiastic, committed and know your stuff.
• The person we’re searching for will have intimate knowledge of WordPress, experience in working with the education industry, and will manage Accounts, Pre-Sales, and Sales related communications.
• Our team works in shifts, and we aim to provide 24/7 coverage to our customers.

Responsibilities
The role involves:

• Responding daily to any inbound/outbound leads assigned to you
• Scheduling calls with potential clients
• Providing quotes
• Setting up networks for trials and answering any pre-sales questions
• Keeping the CRM for your clients and active deals up-to-date
• Assisting with onboarding new clients. This includes, but is not limited to, leading admin training, assisting with the migration of a network, and setting up the initial network.
• Ensuring clients have a positive experience throughout their interaction with our team
• Being an active part of the Incsub team.
• Reach for the skies; we have a heap of many challenges and opportunities for those who aspire to do more!

Qualifications
Must Have:

• Experienced with WordPress
• SaaS B2B sales experience
• Fluent in English to communicate effectively.
• Knowledgeable about the education industry (US higher education preferred)
• Experience working with clients located in the US, Canada, and Australia
• Excellent written and verbal communication skills
• Ability to work full-time (40 hours/week)
• Ability to work during US time zones
• Ability to meet deadlines and multitask
• Organized and detail-oriented
• Experienced with Google Apps (Docs, Spreadsheets, Meet)

Skill-Set:

• WordPress, Customer Support, Education Industry Knowledge, English language, Communication, Hubspot, Jira, Helpscout, SaaS B2B sales.

Job Benefits
Flexibility:

• Very attractive working conditions for the right candidate
• 28 days paid leave per annum (up to 35 days)
• Opportunities for paid travel to attend WordCamps and other industry conferences
• Long service leave (3 months off paid) after you’ve been with us for a while
• Up to 2 months salary bonus based on company growth targets
• Technology budgets every three years; the longer you serve, the higher you deserve
• General expenses budget yearly; the longer you work, the more you get.