CampusPress Sales Support Specialist at Incsub

Details

• Our talented, inspirational team is located globally, with team members working from every continent. Location is unimportant as long as you are available, enthusiastic, committed and know your stuff.
• The person we’re searching for will have intimate knowledge of WordPress, experience in working with the education industry, and will manage Accounts, Pre-Sales, and Sales related communications.
• Our team works in shifts, and we aim to provide 24/7 coverage to our customers.

Responsibilities
The role involves:

• Responding daily to any inbound/outbound leads assigned to you
• Scheduling calls with potential clients
• Providing quotes
• Setting up networks for trials and answering any pre-sales questions
• Keeping the CRM for your clients and active deals up-to-date
• Assisting with onboarding new clients. This includes, but is not limited to, leading admin training, assisting with the migration of a network, and setting up the initial network.
• Ensuring clients have a positive experience throughout their interaction with our team
• Being an active part of the Incsub team.
• Reach for the skies; we have a heap of many challenges and opportunities for those who aspire to do more!

Qualifications
Must Have:

• Experienced with WordPress
• SaaS B2B sales experience
• Fluent in English to communicate effectively.
• Knowledgeable about the education industry (US higher education preferred)
• Experience working with clients located in the US, Canada, and Australia
• Excellent written and verbal communication skills
• Ability to work full-time (40 hours/week)
• Ability to work during US time zones
• Ability to meet deadlines and multitask
• Organized and detail-oriented
• Experienced with Google Apps (Docs, Spreadsheets, Meet)

Skillset:

• WordPress, Customer Support, Education Industry Knowledge, English language, Communication, Hubspot, Jira, Helpscout, SaaS B2B sales.

Job Benefits

• USD12,480 - USD20,800 annually.
• Growth-oriented culture.
• Excellent compensation with competitive benefits and rejuvenation time-off.
• Flexible work environment.
• Training, tools and support will be provided to help you to perform your job.
• Limitless learning opportunities by working with cutting-edge tech stacks and a diverse, talented team.
• 28 days of paid leave per annum (up to 35 days).
• Opportunities for paid travel to attend WordCamps and other industry conferences.
• Long service leaves (3 months off paid) after you’ve been with us for 10 years.
• Annual bonus based on company growth targets
• Technology budget that can help you upgrade the tools you use for your job; the longer you serve, the higher the budget.
• General expenses budget yearly that can be used to help you become more productive; the longer you work, the more you get.