Business Support Officer at Uraga Real Estate

Job Description

• Support the establishment, monitoring and evaluation of sound business process improvement initiatives.
• Provide administrative support to facilitate smooth and seamless management of activities around the office.

Principal Duties and Responsibilities

Business Operations:

• Developing standards and promoting activities that enhance operational procedures.
• Define standards for the documentation of the company’s processes.
• Coordinate the evaluation / monitoring and reporting of business process effectiveness.
• Ensure the continuing relevance of current operations, practices, and alignment with leading practices.
• Establish and monitor procedures for record keeping ensuring security, integrity, and confidentiality of data.
• Contribute to the development of new tools, processes and technology which make our teams more efficient and effective.
• Serve as Data Protection Officer to ensure Organization data are processed and stored in line with DPR standards.
• Manage multiple priorities in a face-to-paced environment with effective communication and thorough follow through of actions and deliverables.
• Support operational strategy and innovation to drive business goals for revenue, operational performance, and profitability revenue.
• Support the establishment of sound process improvement initiatives that drive year over year improvement, as well as streamline and optimize day-to-day operations.
• Keep a proper and well-coordinated physical filing system.
• Ensure the office archive is properly labelled and stored accordingly.

Administrative:

• Using a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents.
• Supervise administration of company’s fleet.
• Manage office supplies stock and place orders.
• Prepare regular reports on expenses and office budgets.
• Distribute and store correspondence (e.g., letters, emails, and packages)
• Prepare reports and presentations as assigned.
• Arrange travel and accommodations for staff and Management when necessary.
• Work with the dispatch rider to ensure in-coming and out-going mails / parcels are tracked and dispatched appropriately and timely.
• Supervise the distribution of internal mail.
• Perform other duties as assigned  by the HR Manager.

Competency and Skills Requirements:

• Excellent communication, report and analytical writing, presentation, and interpersonal skills.
• Good appreciation of research analysis and evaluation techniques.
• Good attention to details and ability to handle multiple priorities.
• High degree of diligence and commitment.
• Aptitude in decision-making and working with numbers.
• Good at negotiations and networking.
• Very good planning and organization skills
• Good problem analysis and solving skills.
• Good customer service orientation
• Good proficiency in the use of office productivity tools (MS Word and Excel)
• Good project management skills