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  • Posted: Mar 13, 2023
    Deadline: Apr 17, 2023
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    ESET is an IT security industry pioneer and maker of the award-winning NOD32 proactive technology. Our security solutions protect over 100 million computer users − businesses and consumers – in more than 180 countries, enabling them to enjoy safer technology.
    Read more about this company


    Business Support Officer

    Major Responsibilities & Duties

    • Facilitate internally, the retention of all existing corporate licenses.
    • Implement retention strategy.
    • Build good relationship with internal stakeholders.
    • Review external communication templates to suit recent trends and further improve our image externally as a reputable international Organisation.
    • Provide feedback of the market, analyze and determine most crucial needs of key clients and partners and carry them out to ensure they receive firstclass customer care and service.
    • Prepare and send quotes upon request only to the BMs.
    • Raise orders upon approval by the accountant.
    • Facilitate the retention of customers while maintaining a high degree of confidentiality.
    • Plan and manage sales and marketing resources according to agreed targets which must be met.

    Role Specific Competencies / Soft Skills / Qualifications

    • B.Sc in Marketing or other Social Science related Degree.
    • Minimum of 3 years IT customer service.
    • Stakeholder Management skills.
    • Proficient with Microsoft Office tools.

    Method of Application

    Interested and qualified candidates should send their CV to: using the Job Title as the subject of the mail.

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