Business Support Associate (Sales & Community) at Castville Solutions

Role Summary

• We are looking for a proactive Business Support Associate to support our client acquisition efforts while managing and growing our professional community.
• This is a hybrid role combining sales support, community engagement, and basic operational support. The ideal candidate is confident speaking with clients, organized, and able to take initiative.

Key Responsibilities
Sales & Marketing Support:

• Make cold calls and outreach to potential clients (pharmacies and healthcare businesses)
• Engage leads from marketing campaigns and social media
• Clearly communicate our services and respond to inquiries
• Follow up with prospects and maintain consistent communication
• Provide feedback from client interactions to improve marketing efforts

Community Management (Core Responsibility):

• Manage and grow the company’s WhatsApp community
• Drive consistent engagement (posts, conversations, updates)
• Respond to inquiries and maintain an active, valuable community
• Support the creation and engagement of new communities where necessary

Operations & Recruitment Support:

• Post and update job openings on the company website
• Assist with candidate communication and follow-ups
• Support the recruitment team with simple coordination tasks when needed

Key Requirements

• Preferrably NYSC Corper
• 1–2 years experience in sales, customer service, or administrative roles
• Strong communication skills (phone, WhatsApp, and written)
• Comfortable with client outreach and engagement
• Organized, reliable, and proactive
• Basic digital skills (Google Docs, spreadsheets, WhatsApp)
• Can be a corper.