Business Operations Intern at Tobams Group

Role Summary

• Tobams Group is seeking a highly organized and proactive Junior Business Operations Manager to support the execution of key operational, recruitment, product delivery, and expansion initiatives across the group. In this role, you will work closely with the Team Lead and external stakeholders to ensure projects are delivered efficiently, internal processes are followed, and cross-functional teams stay aligned. You will also support recruitment operations, stakeholder engagement, product delivery coordination, and international expansion activities. This is a hands-on role suited for someone who thrives in a fast-paced environment, enjoys managing multiple workstreams, and is passionate about building systems that improve execution.

Key Responsibilities:

• Support daily operations including planning, reporting, documentation, and task tracking.
• Maintain SOPs, trackers, project briefs, and performance reports.
• Track goals, timelines, KPIs, and follow up to ensure timely execution.
• Provide administrative and coordination support across teams and leadership.
• Assist with end-to-end recruitment coordination, including JDs, applications, assessments, interviews, and onboarding.
• Support cross-functional project coordination by tracking deliverables, risks, and action items.
• Conduct market research and compile insights to support international expansion initiatives.
• Assist with ecommerce setup, operational tools, and feasibility documentation.
• Support supplier coordination, inventory tracking, and product fulfillment processes.
• Assist with stakeholder communications, presentations, grant research, and proposal coordination.

Skills & Qualifications

• Currently pursuing or recently completed a degree in Business Administration, Management, Economics, HR, or a related field.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Strong follow-up culture and ability to manage multiple tasks simultaneously.
• Proficiency in Google Workspace and Excel/Google Sheets.
• Basic understanding of project coordination and research methods.
• Ability to work independently in a remote environment.
• Eagerness to learn and grow in business operations.