Business Manager at ICST Solutions

Objective / Purpose

• The Business Manager manages the business operations within the region with the aim of generating revenue by expanding the clientele base and maintaining existing business relations.

Job Duties / Responsibilities / Accountabilities

• Focus on winning and keeping new qualified profitable business.
• Generate revenue as communicated in the KPI for the year.
• Represent the company and its policies to all clients.
• Oversee all HR/Diverse business functions for the entire workforce and business interest within the region.
• Lead the recruitment & outsourcing objectives in the region, and plan a sustainable model for the Organization and its various clients within the region.
• Increase brand awareness and applicant footprint to the region’s office.
• Manage the various training/development Interventions for all the employees and clients across the region.
• Manage and direct the department’s operations within approved budget.
• Responsible for setting and reviewing team’s performance across the region.
• Develop, establish and direct the execution of operating policies to support overall business objectives.
• Work in partnership with fellow management team and board of directors to create the strategic plan and implement new processes and approaches to achieve same.
• Oversee risk management and legal activities, SLA’s, partnership agreements, leases and other legal documents.
• Responsible in maintaining existing customer database through regular sales visits.
• Keep track of competitor analysis by conducting regular market research on periodical basis.
• Maintain close working relationships with all stakeholders for efficient service delivery.
• Submit monthly business report as at when due
• Any other responsibilities as assigned by Line manager

Job Specification / Qualifications
Education qualification:

• Minimum of Bachelor’s Degree in Business Administration, Management or a related field
• MBA is an added advantage

Professional qualification:

• Relevant certifications will be an added advantage

Experience:

• Minimum of 5 years experience preferably in a Business Development/Management role
• Experience meeting revenue, profit and growth targets
• Excellent written and good communication skills is required.
• Diplomatic skills to be used in front of the customers.
• Confidence in undertaking presentations to vast number of people.
• Analytic skills to review both financial and operational data.
• Proven negotiation skills with the ability to close business wins.
• Able to use MS office, PowerPoint, Excel and some other PC applications.
• Good understanding of financial planning.
• Excellent reporting abilities.