Business Manager at FoliXx Hospitality

Folixx Hospitality, Lagos, needs an ambitious and energetic Business Manager to help design and implement business strategies to promote the attainment of our goal. He/She will head one of our organisation’s Business Unit. The goal is to drive sustainable financial growth through this role.

Responsibilities

• Coordinating and overseeing daily restaurant/lounge management operations
• Motivate staff to provide excellent customer service and treat all staff matters
• Control operational costs and identify measures to cut waste
• Maintaining the business’ revenue, profitability, and quality goals
• Ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards
• Coordinate daily Front of the House and Back of the House operations
• Deliver superior service and maximize customer satisfaction and regularly review product quality
• Respond efficiently and accurately to customer complaints
• Ensure the availability of all items in the business unit.
• Assessing and improving profitability, profit, and loss marginalization
• Conversant with market price, manage operating costs in accordance with budgets
• Ensure compliance with sanitation and food safety regulations
• Manage the unit’s good image and suggest ways to improve it
• Create detailed reports on weekly, monthly, and annual revenues and expenses
• Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary
• Any other duties assigned by Management

Requirements and skills

• Minimum of 8 years of experience
• Proven working experience at a Management level in the Hospitality industry is an added advantage.
• Proven sales track record
• Proficiency in MS Office
• Proficiency in English
• Market knowledge
• Excellent written and spoken communication skills.
• Great negotiation skills
• Ability to build rapport/interpersonal skills.
• Time management and planning skills
• Numeric disciplines. BSc/BA in Business Administration, Accounting, Sales, or a relevant  field