Business Intelligence Engineer at NewGlobe

Description
Technology Group:

• Technology plays a critical role enabling us to provide transformative education at massive scale in highly resource constrained environments.
• This is one of the key elements that gives us the ability to deliver radically impactful programmes, creating brighter futures for a generation of children across the world each day.
• Technology spans several key functions, including product management, business intelligence, software development and IT operations.Working with us, passionate technologists have a chance to directly change the world.

Business Intelligence Department:

• The business intelligence department is responsible for classifying and aggregating data from all of Bridge’s various technology platforms (both custom and off the shelf) and ensuring those data are highly available, consistent, and ready for analysis.
• The department also partners with statisticians and analysts from NewGlobe’s other departments to produce actionable and sustainable insights at scale.

About the Role

• NewGlobe has been data-driven from its inception, using a build-measure-learn approach to all aspects of service delivery.
• As a scale model business, we have an unprecedented opportunity to bring statistical power to all aspects of an educational operation, from the academics team using randomised controlled trials to validate the best teaching methods to the schools team understanding which factors contribute to teacher turnover to operational teams striving to improve our service delivery efficiency.
• However, as the size and complexity of our business has grown, we now want to bring in someone who can lead our efforts  to consolidate and standardise our reporting capabilities, establishing a fully realised data warehouse and associated data marts, introducing continuous delivery practices, and partnering with key stakeholders to evolve our data offerings even further.
• To do this will require someone who can thrive in an environment of “build the airplane while flying it” - ensuring that we’re simultaneously responsive to the short term needs of the business and also looking to invest in the long term health and evolution of the platform.
• The Business Intelligence engineer will be part of the newly formed  Business Intelligence team that will focus on creating and maintaining the Analytical Dashboards used across our company.

What You Will Do

• Contribute to the effective data governance of business data, including data quality, data management, data policies, business process management, and risk management surrounding the handling of business data
• Manage day to day intake of BI requests, including stakeholder engagement, requirements gathering, prioritisation, and ultimately execution.
• Communicate with business and outside actors to develop requirements for new analytical capabilities
• Build and maintain data ETL pipelines that read from heterogeneous data sources
• Improve the scalability, stability, accuracy, and efficiency of our existing data systems
• Monitor operations on data warehouse servers in order to identify and resolve issues and ensure continuous integration of data into warehouses
• Lead the BI team, providing support for the team members in their daily tasks, prioritising work as required by the business objectives and ensuring team engagement and wellbeing 
• Provide performance management for BI team - e.g. ensuring everyone in the team has clear objectives, support team members through they year to reach their goals and provide performance feedback.

Requirements
What You Should Have:

• Expertise with core Microsoft data platform, especially Microsoft SQL Server 2019, SSIS, and SSRS
• Fluency with warehouse design and dimension modelling (star schemas, snowflakes, etc)
• Passion for Business Intelligence Development across a variety of tools and technologies
• Basic DBA skills (though we do have a separate DBA team)
• Familiarity with version control, continuous delivery, and test driven development is a bonus
• Understanding of NoSQL databases and unstructured data is a bonus
• Ability to prioritise and execute tasks in a fast paced environment
• Experience or interest in results-driven, lean/agile environments
• Relevant previous experience as a data engineer/BI Lead of 4-5 years.

What We Offer

• The opportunity to make a difference for children every day at a proven, internationally recognized, mission-driven company.
• Flexible hybrid working arrangement.
• Take the lead and help us grow our engineering team
• The opportunity to work on challenging and innovative projects.