Business Intelligence Associate at UpEnergy

Key Responsibilities;

Business Intelligence, Reporting & Data Visualization (approx 60%)

• Develop effective business intelligence strategies and analytics / visualization solutions for overall operational excellence, and broader strategic metrics for use by key decision makers (CEO, Country Directors, Commercial Director, etc.)
• Design, develop and own interactive Tableau dashboards to track key performance indicators, summarize sales and data trends, and to enable UpEnergy to manage and monitor their distribution performance.
• Generate regular reports including: (1) monthly sales performance reviews; (2) monthly reports to leadership; (3) other ad-hoc requests

Analytics, Insights & Monitoring (approx 40%)

• Monitor on an ongoing basis performance against key Operational Excellence, Supply Chain, Carbon Operations, and other agreed metrics across UpEnergy, identifying improvement opportunities
• Conduct ad-hoc rigorous analysis (including statistical analysis and data modeling) to evaluate performance, to form new insights, to highlight areas for improvement, and to drive decision making and distribution strategies
• Support analytics projects to extract, manage, and analyze sales data from multiple applications or sources (including SQL & field research)
• Work closely with the Data Team to develop and validate predictive models, forecasts or other data tools for sales and customer service
• Provide support on broader analytical needs of the UpEnergy Team,, including analysis of pilots, interventions, distribution operations or field research work
• Support industry reporting, competition reporting, or other external reporting, where opportunities exist
• Conduct quantitative and/or qualitative investigations to better understand customer expectations in a given segment, and to calculate market sizes
• Keep abreast of industry best practices and standards for performance analysis, reporting, etc.
• Support piloting and A/B tests across major commercial levers including pricing, team structure and commissions and scale best practices for commercial activities amongst country teams
• Analyze pilots and projects to determine their efficacy and potential for scale

Must have;

• 5+ years of experience
• Experienced building clear and insightful data visualizations with TABLEAU and MS Excel. Experience in R, SQL etc. is an added advantage.
• Exceptional analytical skills and ability to synthesize and interpret qualitative and quantitative data into practical strategy recommendations
• Able to build advanced queries using PostgreSQL, and comfortable with basics of with database management and data engineering
• Demonstrated ability working across teams and functions on technical project
• Spoken and written Portuguese or French is an added advantage.
• Keen eye for detail and thoughtful investigation of data before relying upon it
• Exceptional judgment, problem-solving skills, and ability to “Think Big & Make it Happen” both independently and collaboratively

Nice to have;

• Bachelor's degree or higher in a quantitative subject such as Math, Statistics, Economics, Engineering or related field, relevant Master’s degree preferred but not required
• Skilled in project management, with an exceptional ability to collaborate, influence, and execute against strategy
• Innovative mind‐set oriented toward constructive problem‐solving and collaboration with stakeholders from various sectors
• Exceptional organizational skills, attention to detail, resourcefulness, and ability to multi‐task and adjust to changing priorities
• Excited to be part of UpEnergy’s growth story
• Open to significant travel to UpEnergy’s markets in sub-Saharan Africa