Business Intelligence Analyst at Deloitte

The Business Intelligence Analyst will be responsible for transforming data into actionable insights that support strategic decision-making within AMCE. The role involves designing and implementing data models, dashboards, and reports while ensuring data integrity and security. The role holder would play a critical role in optimizing processes, improving performance, and driving data-informed decisions.

Core Responsibilities

Data Collection and Integration

• Gather and integrate data from multiple internal and external sources.
• Ensure data quality and consistency through regular validation and cleansing processes.
• Develop and maintain ETL (Extract, Transform, Load) processes for data pipelines.
• Collaborate with cross-functional teams to identify data requirements.

Data Modeling and Analysis

• Design and implement data models to support analytical and reporting needs.
• Perform complex data analysis to uncover trends, patterns, and insights.
• Utilize statistical and predictive modeling techniques for advanced analytics.
• Provide recommendations based on data findings to improve operational efficiency.

Reporting and Dashboard Development

• Develop interactive dashboards and reports using BI tools such as Tableau, Power BI, or Qlik.
• Create visualizations that effectively communicate data insights to stakeholders.
• Ensure dashboards and reports are accessible, user-friendly, and up-to-date.
• Monitor and maintain the performance of BI tools and platforms.

Strategic Decision Support

• Work closely with leadership to identify key performance indicators (KPIs) and metrics.
• Provide data-driven insights to inform organizational strategies and policies.
• Support forecasting and budgeting processes through predictive analytics.
• Develop use cases for data applications in healthcare delivery and operations.

Compliance and Security

• Ensure compliance with data protection regulations and organizational policies.
• Implement and monitor data governance standards to maintain data integrity.
• Identify and mitigate risks related to data privacy and security.
• Support audits and compliance reviews by providing accurate data and documentation.

Training and Support

• Provide training to staff on the use of BI tools and interpreting data insights.
• Act as a subject matter expert for data and analytics within the Information Technology Directorate.
• Offer support to users encountering issues with BI tools or reports.
• Promote a data-driven culture by educating teams on the value of analytics.

Continuous Improvement

• Research and implement emerging technologies and best practices in business intelligence.
• Regularly evaluate and enhance existing BI processes and tools.
• Monitor industry trends and adapt analytics strategies to meet changing needs.
• Participate in professional development opportunities to stay ahead in the field.

Qualifications

Educational Requirements

• Bachelor’s degree in Computer Science, Information Technology, Data Analytics, or related field.
• Master’s degree in a related field is an added advantage.

Professional Requirements

• Certifications in Business Intelligence tools or data analytics (e.g., Tableau, Power BI, or Qlik).

Experience Requirements

• Minimum of 3 years of experience in data analytics, business intelligence, or a related field.
• Proven experience with BI tools and platforms (e.g., Tableau, Power BI, QlikView).
• Strong background in SQL, Python, or R for data analysis and modelling.
• Experience in the healthcare sector.

Competency Requirements

Knowledge Requirements

• Comprehensive knowledge of data governance and compliance standards.
• Understanding of healthcare analytics and performance metrics.
• Awareness of emerging trends in BI and data analytics technologies.
• Familiarity with organizational policies and their impact on data strategies.

Skill Requirements

• Familiarity with cloud-based analytics solutions (e.g., AWS, Azure).
• Strong analytical and statistical skills for data interpretation
• Proficiency in database management and ETL processes
• Expertise in data modelling, visualization, and reporting tools

Personal Abilities

• Professional attitude towards work
• Shares the AMCE values
• Proactive and organized.
• Has personal and professional credibility and commands the respect of colleagues and peers. 
• Supportive and approachable and capable of inspiring confidence in staff members
• Ability to adapt accordingly.
• High levels of honesty and integrity