Business Information Coordinator at Oando

Overall Purpose of Job: 

Will constantly engage the business as the face of IT&S with dotted line reporting to CEO’s of the entities for which he/she is responsible; to ensure maximum satisfaction of the business on all IT services. The individual will work with stakeholders to coordinate & deliver process re-engineering, process automation, and all entity-based IT projects

Responsibilities:

Strategic

• Meet with business entities decision makers, systems owners, and end users to define business, financial, operations requirements and systems goals; to identify and resolve systems issues.
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
• Implement critical success factors for enterprise performance management
• Perform cost-benefit and return on investment analyses for proposed systems to aid business entities in making implementation decisions.
• Create and maintain an IT Project plan that communicates tasks, milestones
• Develop full-scale project plans and associated communications documents.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Keeping senior managers and clients up to date with progress

Operational

• Ensure that testing activities allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify existing or potential issues.
• Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team in line with business goals.
• Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT systems and projects across the business entity.
• Identify and manage project dependencies and critical paths
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Develop and establish quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles.
• Measure and assure adherence to established QA standards for software development, application integration, and information system performance, and corresponding documentation.
• Develop and utilize standard templates to accurately and concisely write requirement specifications.

Key Performance Indicators:

• % of service availability within SLA negotiated
• No of Incident by category, priority and resolution types logged
• % deviation of forecasted versus actual cost of projects within defined tolerance limits
• Teamwork/ innovation
• Management of resources, sponsors and project scope
• % Conformance to set execution methods
• Risk identification and mitigating actions for all projects stakeholder management plan in place

Person Specification:

• Bachelor’s degree from a reputable university
• Minimum of 3 years cognate work experience, 2 of which must have been in a reputable organization/institution.
• Minimum 1 yrs experience in process re-engineering or system analysis
• At least 2 years project management experience
• Ability to document complex business processes

Required Competencies:

• Oil & Gas Industry Dynamics
• Team Leadership and Time Management
• Customer Focus/Service orientation
• Excellent Oral and Written Communication
• Strong Presentation & Report Writing Skills
• Strong analytical, project management and business process skills
• Strong end to end experience of Project lifecycle