Business Hub Manager at Nomba (Formerly Kudi)

Team Leadership Objectives

• The targets above are not achievable by one person. You will hit them through a field team, or you will not hit them.
• Build the team. Recruit, train and deploy Market/Account Managers and adhoc canvassers sized to the market. Hire for hustle and local credibility — the trader must recognise your rep.
• Make every rep a three-product seller. No rep is "the loan guy" or "the POS guy". Every field member must be able to open a collections conversation, qualify a loan, and spot an FX customer. Certify them, test them, and don't deploy anyone who can't do all three.
• Set individual numbers, not team vibes. Every rep carries a personal target across book, merchant count and bundle. Publish the numbers. Rank the team weekly.
• Run a hard cadence. Daily morning huddle before the market opens, weekly pipeline and portfolio review, monthly performance review against target. Short, numbers-first, no theatre.
• Coach in the field, not the office. Regular accompaniments and market walks with each rep. You should be in the market with your team several days a week — this is not a desk role.
• Own collections rigour with the team. The same people who book the loan chase the repayment. Build the follow-up discipline early; a hub that lends well and collects badly loses money.
• Manage performance honestly. Recognise and reward the top of the table quickly. Address underperformance within a defined window — coach, then decide. Build a bench so no single rep's exit dents the book.
• Grow your successors. Identify and develop team leads who can run sub-markets, so the hub scales beyond your personal coverage.

Requirements

• 8+ years in financial services, fintech, or lending/credit  business development, with a real track record of carrying revenue or portfolio targets. SME/retail credit, agent banking or trade-finance experience is a strong plus.
• Proven people leadership — you have built, trained and managed field sales or credit teams (direct reports and/or agent networks) and can hold 20+ people to daily and weekly numbers.
• Business acumen and P&L literacy — comfortable owning a budget, reading a credit and revenue model, and making the trade-off between growth, cost and risk.
• A credible network in the market — existing relationships with market leaders and trade associations, or a demonstrated ability to build them fast.
• Working knowledge of credit mechanics — pricing, NPL management, collections — plus comfort selling or overseeing sales of merchant acceptance and FX products.
• Multi-product selling instinct — you naturally look at a merchant and see three needs, not one transaction.
• Resilient, hands-on operator — based in-market, travelling across the state, entrepreneurial. This is a build-from-scratch, playbook-defining role, not a maintenance role.
• Clear reporting skills — you can explain performance and risk plainly to the Credit Portfolio Manager and senior stakeholders.

Benefits

• Competitive base salary
• Performance bonus / sales commission
• 13th month allowance
• Health insurance, pension and paid time off
• Learning & development allowance
• Career progression in a performance-driven environment.