inDrive is an international passenger transportation service with more than 150 million users. We are the top 2nd ride-hailing mobile app by downloads worldwide operating in more than 700 cities from 47 countries. We create a global high-tech product that changes the lives of millions of people for the better.
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Performance tracking: analyzing KPI of the service in the region; offering solutions for improvement, growth and effective operations
Data analytics tasks (including analysis of business metrics, market environment, competitors actions)
Cross-team work coordination with Marketing, Operations, Courier acquisition for successful completion of tasks
Market analysis - customer development, research, surveys, insights from the marketplace participants (clients and couriers)
Qualifications
Higher education or experience in economics, marketing, market research or sales
Hard Skills: strong analytical skills (data analysis in Excel, Google Sheets), report preparation in PowerPoint (Google Slides), analysis of business metrics (dashboards and Excel), Custdev (basic, based on prepared questionnaire)
Cultural awareness - knowledge of the specifics of the Africa region (understanding of local cultural specifics in general, courier market features (e.g. competitors, product scenarios, clients' preferences, etc.)
Ability to deliver tasks end-to-end with high quality
Expertise or experience in delivery and business development (is a plus)