Business Development Representative at erpSOFTapp

Job Summary 

• Sales Development Representative to help our sales team identify leads and draft proposals. In this role, you will assist with client prospecting, cold email outreach, RFP and proposal drafting, and maintenance of our sales databases.
• To support fast growth, we are seeking an ambitious, proactive, and detail-oriented Sales Development Representative to join our sales team.
• Sales is the heart of our company’s service offering. We provide sales services for the Odoo ERP offerings to clients.
• This position offers opportunities for career growth with a clear path to Account Executive and Senior Account Executive. Substantial opportunities for compensation increases exist along the way. This role is perfect for someone who is ambitious and looking for a clear path to career growth that they can fully dedicate themselves to.

Responsibilities

• Sales Prospecting: Research and identify potential clients.
• Build and maintain accurate lead lists using various online tools.
• Cold Outreach: Engage with potential clients via targeted campaigns. Initiate conversations, and manage follow-ups to ensure consistent communication.
• Lead Management: Coordinate and schedule meetings between qualified leads and the sales team, ensuring smooth hand-offs with detailed documentation and clear tracking of follow-ups.
• CRM Management: Update and maintain sales records and lead information in Odoo ERP ensuring CRM data accuracy, consistency, and completeness.
• Proposal Library Management: Organize and maintain a central library of proposal templates and assets in Google Drive to ensure up-to-date information is always accessible to the sales team.
• Proposal & RFP Preparation: Assist in drafting, customizing, and sending RFPs and sales proposals, ensuring documents are accurate, on-brand, and tailored to the client’s needs.
• Inbound Inquiry Response: Respond to inbound inquiries, qualify leads, and determine their fit for our services.
• Sales Team Collaboration: Work closely with the sales team to coordinate meetings, assist in managing sales pipelines, and facilitate the smooth flow of information and resources needed to support the sales process.

Results:

• Prospecting and Outreach: Research, identify, and track at least 40 qualified leads monthly, ensuring consistent follow-ups and achieving a minimum conversion rate of 5-10% into active opportunities.
• Proposals Drafting: Ensure all RFPs and Proposals are error-free, customized to client needs, and delivered within 48 hours of request, with a goal of achieving a 90% on-time submission rate and 90% approval for proposals sent for internal review.
• Proposal Library Management: Review and update the proposal library monthly, ensuring 100% accuracy and accessibility of all templates and assets.
• Inbound Inquiry Response: Respond to 100% of inbound inquiries within 24 hours, thoroughly qualifying each lead and tailoring your response appropriately.
• CRM Management: Maintain up-to-date and accurate CRM records by logging 100% of interactions and updates with minimal errors or missing information.
• Sales Team Collaboration: Actively support the sales team by responding to 100% of requests within 24 hours and contributing to at least 2 cross-departmental projects per quarter, ensuring alignment with sales initiatives and goals.