Business Development Manger at The Foodhub by CWC

Business Growth and Strategy:

• Identify and pursue new business opportunities to expand the restaurant’s client base and increase revenue.
• Develop and implement marketing strategies to promote the restaurant\'s offerings (dine in, events, etc.).
• Conduct market research to identify customer needs, competitor activities, and industry trends.
• Collaborate with management to develop short-term and long-term business growth plans.

Sales and Revenue Growth:

• Develop strategies to increase in-store and online sales, including dine-in, take-out, and delivery.
• Design and execute promotional campaigns such as discounts, meal deals, and loyalty programs to boost sales.
• Collaborate with delivery platforms to optimize visibility and manage special offers.

Partnership and Community Engagement:

• Identify and secure partnerships with local businesses, offices, schools, and community organizations to increase foot traffic.
• Foster relationships with third-party vendors, influencers, and food bloggers for collaborations and reviews.
• Represent the restaurant in community events to build brand awareness.

 Market Analysis and Strategy Development:

• Conduct market research to identify trends in fast-casual dining and customer preferences.
• Analyze competitors’ strategies to maintain a competitive edge in pricing, promotions, and menu offerings.
• Provide insights and recommendations for menu innovations based on market demand.

 Marketing and Branding:

• Develop and implement digital marketing campaigns across social media, email, and website platforms.
• Ensure the restaurant\'s branding aligns with customer expectations and resonates with the target audience.
• Monitor online reviews and respond to customer feedback to maintain a positive brand reputation.

Customer Retention and Experience:

• Enhance customer experience through personalized promotions and targeted communication.
• Work closely with the operations team to ensure customer satisfaction is reflected in service delivery.
• Analyze customer data to identify patterns and develop retention strategies.

Reporting and Performance Metrics:

• Track and report on key performance indicators (KPIs), including revenue growth, customer acquisition, and campaign ROI.
• Monitor and present insights on sales performance and suggest actionable improvements.