Business Development Manager at Zkteco Biometric Limited

Duties and Responsibilities:

• Develop growth strategies focused both on financial gain and customer satisfaction  
• Conduct research to identify new markets and customer needs
• Contacting potential clients to establish rapport and arrange meetings to upsell company products 
• Planning and overseeing new marketing initiatives
• Developing quotes and proposals for clients
• Monitoring customer satisfaction with existing clients to ensure service delivery.
• Responsible for searching for bids and the full cycle of the acquired projects
• Leads solution development efforts that best address end-user needs.
• Provide product and sales training to clients.
• Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
• Informing management of possible product improvements and changes to ensure that company products meet current market needs
• Drive adoption of company programs among assigned partners. 
• To constantly develop new strategies to increase sales e.g identify markets to target with advertising and promotional efforts or determine how to best set the company apart from its competitors
• Facilitate cold and warm calls to prospective leads; schedule and follow through on calls with leads and current customers and encourage purchases.
• Conduct extensive online research, at all times understanding marketing and sales strategies from all major ecommerce retailers
• Actively participate in scheduled internal weekly and annual sales meetings, preparing in advance to share relevant and beneficial information
• Establishes productive, professional relationships with key personnel in assigned partner accounts.
• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.
• Liaise with technical support team members regarding customer requests or technical questions from customers
• Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
• Inform management of possible product improvements and changes to ensure that company products meet current market needs
• Attend trade exhibitions and industry events to learn about cutting-edge products and sales

Qualifications

• Bachelor degree from a reputable higher institution
• 5 years of relevant work experience
• Proven experience working as a business development officer or similar role
• Highly motivated and target driven
• Established relation with integrators/installers is an advantage
• Self-starter with ability to work independently and in a team
• The ability to travel as may be required
• The ability to work in a fast-paced environment
• Excellent analytical and problem-solving
• Exceptional negotiation and decision-making skills
• Excellent time management skills & presentation skills.
• Excellent oral & written skills interpersonal skills
• Excellent customer service skills
• Proficient in Microsoft Office application