Business Development Manager at Westfield Consulting

Job Summary

• We seek to employ an experienced candidates to build and cultivate relationships with potential / existing customers and translate those relationships into profitable business. Ensure the quality of service provided is in-line with agreed parameters.

Job Descriptions

• Identify new business opportunities and high value relationships for conversion to the Organization’s customer base.
• Network with all potential clients in own locality / region to increase customer base.
• Manage and deepen relationships with existing and prospective customers.
• Develop and maintain a high level of customer relationship management standard within the Organization.
• Drive the performance of the Department in line with the targets set by the Organization.
• Initiate and coordinate the development of the Organization’s strategies and marketing plans to enable the Department achieve targeted growth objectives.
• Ensure timely resolution of customer complaints and issues
• Prepare weekly / monthly activity and performance reports for Management’s use.
• Ensure effective relationship management with new and existing customers to improve the Organization’s profitability position.
• Assist in the development and update of strategic plans in-line with the current prevailing market realities.
• Maintain strong relationships with relevant units and follow up on transaction processing to ensure customer instructions are attended to promptly and efficiently.
• Maintain adequate records of all transactions in the Department
• Create and sustain a culture that encourages others to provide the quality of service essential to high performance.
• Preparation and submission of call memos (daily, weekly)
• Ensure the Department’s operating cost is within approved budget
• Perform all other duties as assigned by the Head of Department.

Requirements

• A first Degree from any discipline from a reputable higher institution. An Electrical Engineering Degree is strongly preferred.
• Minimum of 5 years cognate work (Sales / Marketing / Business development / Relationship management) experience. Relevant experience in the Oil & Gas industry is key.
• Role is to be based in Port Harcourt.